At my store, we recognize that personal information should be handled responsibly. This Privacy Policy explains what information may be collected when you visit or purchase from our website, why it may be used, and the choices that may be available to you.
Information We May Receive
Depending on how you interact with our website, we may receive information such as:
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Name
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Email address
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Telephone number
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Shipping and billing addresses
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Order and purchase information
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Customer service correspondence
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Information you voluntarily provide through forms or other communications
We only request information that is reasonably relevant to operating our online store and providing services to customers.
Information Collected During Website Visits
When you browse our website, certain technical information may be collected automatically.
This can include your IP address, browser information, device characteristics, operating system, referring webpage, pages viewed, approximate usage activity, and other technical information made available by your browser or device.
This information may be used to maintain website functionality, understand visitor behavior, improve our services, and help protect the website.
Information From Orders
When you purchase from my store, information connected with the transaction may be recorded.
This may include:
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Products purchased
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Order number
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Order value
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Shipping details
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Billing details
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Payment status
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Communications concerning the transaction
We use this information to fulfill orders, provide customer service, administer returns and refunds, and maintain appropriate business records.
How We Use Personal Information
Personal information may be used for legitimate business purposes, including:
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Completing and managing orders
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Processing payments
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Arranging product delivery
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Sending transaction-related communications
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Responding to questions
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Managing returns and refunds
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Preventing fraudulent transactions
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Protecting website security
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Improving our website and services
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Understanding general customer activity
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Meeting applicable legal obligations
Payment Information
Payments may be handled by independent payment processing providers.
These providers may collect and process payment information according to their own terms and privacy practices.
For security reasons, customers should never send complete card numbers, card security codes, passwords, or other sensitive payment credentials through email or customer support messages.
Cookies
Our website may use cookies and related technologies.
Cookies can help the website remember certain information, support essential functionality, understand how visitors interact with pages, and improve the overall browsing experience.
Some cookies may also be used for analytics or advertising-related purposes where applicable.
Managing Cookies
Most modern web browsers allow you to control or delete cookies through browser settings.
If you disable certain cookies, portions of the website may not operate as intended.
The options available to you may differ depending on your browser, device, and geographic location.
Website Analytics
We may use analytics technologies to obtain general information about how visitors use our website.
Analytics can help us understand website traffic, identify technical problems, evaluate page performance, and improve the way our store operates.
Analytics providers may process information according to their own privacy policies.
Advertising Technologies
Where applicable, my store may work with advertising or marketing service providers that use cookies, pixels, or similar technologies.
These technologies may help measure advertising effectiveness, understand interactions with our website, or provide advertisements based on browsing activity.
You may have options to manage personalized advertising through the relevant advertising provider or your device and browser settings.
Service Providers
We may share relevant information with third-party providers that help us operate the store.
These providers may include:
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Payment processors
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Shipping carriers
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Fulfillment providers
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Website and hosting providers
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Customer service platforms
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Analytics providers
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Advertising and marketing services
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Fraud prevention services
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Professional or technical advisers
Information shared with these parties should generally be limited to what is reasonably necessary for the services they provide.
Legal Disclosures
Personal information may be disclosed when reasonably necessary to:
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Comply with applicable laws
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Respond to valid legal requests
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Protect our legal rights
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Investigate suspected fraud
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Prevent unauthorized activity
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Protect customers, employees, or others
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Maintain the security of our systems
Communications With Customers
We may use your contact information to send communications related to your order or account activity.
Examples include order confirmations, shipping updates, refund notices, return communications, and responses to support requests.
Where promotional emails are offered, they may include an unsubscribe option.
Unsubscribing from promotional communications will not prevent necessary service-related messages concerning an existing transaction.
Data Retention
Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy.
Some records may need to be retained for longer periods to meet accounting, tax, legal, fraud prevention, dispute resolution, or other legitimate business requirements.
Information Security
We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.
Customers should also take reasonable precautions when protecting their own account and device information.
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights relating to your personal information.
These may include the ability to:
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Request access to certain personal information
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Request correction of inaccurate information
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Request deletion where legally permitted
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Ask about how information is collected or used
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Object to certain processing
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Request restriction of certain processing
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Withdraw consent where applicable
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Opt out of certain marketing communications
We may need to verify the identity of the person making a request before responding.
Some requests may be subject to legal exceptions or limitations.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on the circumstances, eligible individuals may be able to request information about the collection or use of personal information, request correction or deletion, or exercise other rights provided by California law.
Privacy requests can be submitted using the contact information provided below.
We will review verified requests and respond within the timeframe required by applicable law.
Children's Privacy
Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information.
If you believe a child has submitted personal information through our website, please contact us so that we can review the matter and take appropriate action where required.
Third-Party Websites
Our website may occasionally contain links to third-party websites or services.
Those websites operate independently and may have different privacy practices.
my store does not control the privacy policies or information practices of external websites, so we recommend reviewing their policies before submitting personal information.
Data Transfers
Some service providers we use may process information outside your state or local area.
When personal information is handled by third-party providers, the processing may be subject to the laws and privacy requirements applicable to those providers and locations.
Changes to This Policy
We may update this Privacy Policy when necessary to reflect changes to our website, business practices, services, or applicable legal requirements.
The revised version will be posted on this page.
We recommend reviewing this policy periodically to remain informed about our current privacy practices.
Contact Information
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
my store
6331 ROBINSON RD
LOCKPORT, NY 14094
United States
Phone: +1 716-948-5381
Email: support@listamartet.shop
Customer Service Hours
Our customer support team is available:
Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to privacy inquiries and other customer requests received during our regular support hours.